Required qualifications- it degree or related fields and 1-3 years verifiable experience.- knowledge in itil methodology.- hands-on experience with windows/linux environments.- programming skills- data knowledge.- technical knowledge of network environments.- ability to diagnose and troubleshoot basic technical issues.- roles and responsibilities- monitor the operation of equipment, automatic processes, servers, communication equipment and it ecosystem environments.- assist users remotely or in person.- contribute to the implementation and management of best practices.- ticket management.- prestaciones de ley- vales de despensa- seguro de vida- seguro de gastos funerarios- plan de salud- subsídio de comedor