.*tecnico de calidad principal*-*2306113257w*descripción*at johnson & johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.diversity & inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, you are welcome in all open positions at the largest healthcare company in the world.when you join johnson & johnson, your move could mean our next breakthrough.at johnson & johnson medical devices companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and to help people live longer, healthier lives.in a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions.we are in this for life.we are changing the trajectory of human health, you can too.we are searching for the best talent for *principal quality technician* to be in *ciudad juarez*.*job summary*quality engineering technician and customer complaints. Analysis of customer complaints, elaboration of reports and support to quality engineers.*duties & responsibilities*under limited supervision and in accordance with all applicable federal, state and local laws/regulations and corporate johnson & johnson, procedures and guidelines, this position:- performs verifications for finished activities as consequence of non-conformities.- may perform product release activities.- aids and executes investigation for non-conformities, audit observations, capas and others.- customer complaint analysis.- performs data collection and analysis, generates and distributes reports for quality metrics, initiatives and/or measurable of the plant.- maintains consumables inventories applicable to the department (stationary, etc.).- maintenance of quality records according to the records retention schedule.- updates and provides information such as quality records of the quality systems of the plant.- can be a database administrator of the department.- participates in the development of quality systems and processes.- aids the quality engineers by providing support to the production lines.- acts as a coordinator when there are quality issues.- provides support to the quality engineers in the maintenance of quality system documents.- complies with quality procedures, laws and regulations of the applicable markets.- complies with company regulations, local, state and federal, as well as with safety and hygiene, health and environment procedures and