Our associates are a strategic advantage for us who are making a difference at littelfuse.
join our team and make a difference every day
reporting to the *customer support manager *you as a *customer service representative *you will be resposible for provide customer service and support to powr-gard internal and external customers.
*about the job*:
- provide order fulfillment
- practice and adhere to lean enterprise concepts
- provide professional and accurate information to customer phone inquiries.
to log on the phone queue during work hours.
- provide assistance to credit analyst, planning team, sales engineers with requests.
- responsible for daily investigation and corrective actions of billing and delivery holds on orders and implement correction actions.
*about you*:
- 2-3 years of customer service in a manufacturing industry
- team player great personality, excellent phone / communication skills both written and oral.
- results oriented, good problem solving skills
- good organizational and proactive skills
- a "self starter"- thinker, doer - a person that initiates work.
- must be proficient in word and excel
- fluent and advanced english skills both written and spoken.
- able to handle multiple tasks efficiently
- sap experience a plus
littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise.
our core values - customer focus, integrity, innovation, teamwork and results driven - supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.
we are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.
we offer a competitive salary package and a variety of benefits, including as well as development opportunities like internal lean six sigma certification.
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