*vacante para la empresa consultora ti en reforma -cuauhtémoc, ciudad de méxico*:empresa líder en tecnologías de la información con con presencia en méxico, está en la búsqueda de talento ti como:delivery manager soporte sringles conversacional - de aplicara prueba*zona: presencial, cdmx reforma*escolaridad*:ingeniería en sistemas o afín, titulado, pasante o trunco- responsible for the overall performance of the service, monitor and control the priorities, conflicts, meeting the customer expectations providing timely feedback as a result of the level of service provided, planning, estimating, managing the change of the scope, mitigating the risk, coordination and execution of all deliverables (transition, service requirements, issues resolutions, requirements) maintains a consistent and high quality approach, managing the urgencies scheduling, conflicts, having a clear vision of how this engagement will benefit the customer engagement, meeting customer ctqs & improve service thought implementing process improvement, automation & innovation initiatives and best practices for defect prevention.- support manager into implementation, go-live and on-site hypercare.- *itil certificado, cmmi certificado* indispensable- en sitio de martes a viertes en reforma.ofrecemossueldo $70,000 libres en esquema mixto + prestaciones de leysueldo acorde a experiencia*nível de educación deseada*:superior - trunco*nível de experiência deseada*:nível experto*función departamental*:tecnología / internet*industria*:servicios de ti y consultoría