*about this opportunity*:
are you passionate about employee engagement?
are you full of ideas about how to help people connect with the things that matter and to get the most from their time at work?
can you turn employee engagement into employee advocacy?
if so, read on!
we've got an exciting chance to create a real difference to employee engagement and internal communications across our customer unit latam north.
you'll provide advice, guidance and support for key engagement and communications activities.
with attention to detail being the hallmark of the communications, the person in this role will build a consistent approach across the customer unit latam north working with the mela communications community to deliver high quality, creatively robust content and messaging which is relevant to our current and future employees.
you'll also get hands-on - delivering digital communications, campaigns and events the engage and inspire.
you'll use measurement and insight to guide stakeholders on best-practice and continuously improve how you deliver our employee engagement activities.
better still, you'll be part of a community of professionals that stretches across europe and latin america.
together we'll share experiences, ideas and insight - so whilst much of this role will be about local execution of our employee engagement and internal communications strategy, you'll also have the opportunity to use your local insight to shape our strategy and push the boundaries.
this role will give you the opportunity to stretch into a variety of different engagement and internal communications fields.
from change communications, to digital campaigns, and from the written word to in-person events.
you'll need likely have a good background in one of the areas, with a strong desire to learn more and develop your skills across all of the key competencies for internal communicators.
you'll support a large number of countries.
so expect to deal with a wide variety of cultures, social norms and languages.
to be successful, you'll need to be passionate about understanding people and able to turn this understanding into insight that allows you to champion employee voice and tailor your approach to deliver maximum impact at the local level.
*what you will do*:
- use your knowledge of the local teams, countries and cultures to adapt and deliver our key strategic internal communications and engagement campaigns
- provide practical, hands-on support for key engagement activities
- plan and deliver change communications, covering both business and organizational change
- manage, coordinate, implement key events and meetings - leadership meetings, workshops, both virtual and face to face
- develop and create compelling content across all forms of media.
including written, video, graphics, podcasts and more.
- be a key part of our europe and latin america engagement and communications team - supporting the development and delivery of our strategic regional activities
- support our fact-based and insight-led approach to engagement by running regular listening and feedback sessions with colleagues in your customer unit so that we can really understand how they're feeling and how effective our communications have been
- build measurement into the design of your activities to allow you to assess impact and effectiveness
- believe in share and grow by actively chipping in to knowledge sharing sessions to create a positive and continuous learning culture
- interest in continuously develop your knowledge through experience as well as learning, collaboration and sharing knowledge with others
*you will bring*:
- excellent written and verbal communications skills.
you'll be able to take a variety of business materials and turn them into content that inspires
- excellent collaboration skills.
you'll be skilled at operating in a highly matrixed environment
- solid understanding of storytelling techniques, change communications and behavioural psychology (bias, influencing, decision making and belief systems)
- excellent stakeholder management.
you can understand the needs of a variety of stakeholders and identify the opportunities to collaborate or iterate to create the best possible outcomes.
you'll also be comfortable saying no or recommending a different plan of action when requests don't align with our strategy
- experience in various communication techniques and channels
- experience in building multi-channel internal campaigns
- a focus on execution and measurement
- a mentality of continuous learning.
bringing the latest external thinking on employee engagement into ericsson
- confidence working for a large, global technology company where peers and stakeholders are based in a variety of different geographies
- proficient english skills, both spoken and written
- preferable: spanish skills
*why join ericsson?
*:
at ericsson, you´ll have an outstanding opportunity.
the chance to use your skills