.this position provides direction to the team lead's to maximize revenue and cash flow through people and team leadership and driving them to successfully lead a team of account associates who manage the order to cash cycle (finance and supply chain) and related business relationships with kellogg.location of the role - querétaro, mx - hybridreports to: kna otc directordirect reports: finance professionals, itc advisorsworks with individuals at all levels of the company, customers, gbs and finance/accounting leadership, global and service center otc finance functions, vp's and director levels in the customer organization as well as in kellogg supply chain, customer service, and sales, other sales/brokers, edi, it, distribution centers, and other internal kellogg departments.
*here's a taste of what you'll be doing*- *develop strategy* that will deliver agreed upon otc sla's/metrics for region of responsibility/ customer group- *manage team resolution of escalated supply chain, order management, and otc finance issues* assigned that require direct contact with customers, sales, and other internal departments.- * facilitate otc problem resolution*:- *manage team collection efforts* that will drive down aged receivables and improve collection effectiveness- * actively participate in sales trade strategy discussions* with high levels of leadership to develop partnership that will deliver metric achievement and improve process integrity.- * develop a high performance work team*your recipe for success*- bachelor's degree- managerial experience preferably leading team leaders- customer relationship management experience- computer skills, including experience with erp systems, ms office- deep analytical and problem solving skills- strong knowledge of collections, deductions, and/or customer service preferred*what's next*this role takes part in *locate for your day*, kellogg's hybrid way of working that empowers office-based employees to, in partnership with their managers, find a balance between working from home and the office.
*about kellogg company*kellogg company is a multibillion-dollar company with over 30 thousand employees all over the globe.
we are proud to make delicious foods that people love - foods that you grew up with like frosted flakes, cheez it, eggo, pop-tarts, crunchy nut, pringles, as well as innovative foods such as morningstar farms, rx bar, and noodles.
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we're proud to say we've been awarded with fortune's "world's most admired companies", diversityinc's "top 50 companies for diversity", newsweek's "most loved workplaces", and many more awards that you can check out here.
*equity, diversity, and inclusion* has been part of our dna since the beginning.
clearly stated in our code of ethics "we have respect for individuals of all backgrounds, capability and opinions