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*about darkroom*we're building the future of advertising and are looking for the minds to help us do it.darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses.
we have been recognized as one of the fastest-growing private companies in america by inc. 5000 (2023), a top 1% digital advertiser by varos (2023), and our founders were named forbes 30 under 30 recipients for marketing and advertising north america (2024).- 7+ years of work experience in digital marketing.- you're passionate about developing creative customer journeys and loyalty programs that drive loyalty and lifetime value.- you have experience working in klaviyo (or a similar esp's), including list segmentation, lifecycle drip automations, and triggered events.
additionally, you have knowledge of shopify and their tech stack options such as privy, justuno, yotpo, octane a,i etc.- you have developed sms and loyalty programming strategies and have experience working with sms platforms such as attentive, postscript, smsbump, or klaviyo.- you're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team, and your clients.- you dedicate time to learning and being on the cutting edge of trends and best practices in the world of dtc marketing.- you have experience developing and executing customer loyalty programs that enhance ltv.- you've had at least one direct report before and have exceptional leadership skills working with cross-functional teams.- excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.
*a day in the life*:- serve as the senior point of contact for select clients, working to develop best-in-class retention strategies.
on a weekly basis, you will meet with clients to discuss current and future initiatives.- provide support and guidance to help retention specialists analyze data, develop winning retention strategies, and create reports for clients happiness.- project manage and delegate client tasks to your team, consisting of both specialists and designers.
review all client briefs and designs for approval before they are sent to the client.- coordinate cross-departmentally with the performance marketing and strategy teams to develop cohesive and creative campaigns that drive client growth.- report on strategic kpis for clients, creating insights and actionable recommendations to grow client retention engagement, and revenue.- execute on automation/flow logic set-up, pop-up builds, and app integrations.
*what it's like to work at darkroom*:we're building the future of advertising and are looking for the minds to help us do it.
we only seek out the best, from our clients to our people