.*mack technologies mexico*solicita*:*director of operations - mexico*descripción y requisitos*summary- the director of operations is responsible for identifying and implementing operations, materials,- program management, engineering and facilities resources and processes required to ensure that- our customers' product cost, quality and availability goals are achieved for mack technologies- juarez, mexico site. Reports to the vice president of operations. Position is responsible for site- safety, quality, delivery, inventory, operations cost, and customer satisfaction.- essential*responsibilities*:- ? Develop plans to ensure proper manufacturing capacity exists to meet current and future- requirements.- ? Manage, motivate, develop, train, and reward site management team.- ? Establish programs to drive continuous improvement in all areas of the company. Experience- in implementing tps (toyota production system) or similar is highly desirable.- ? Make recommendations and implement projects to improve productivity, quality and efficiency- of operations.- ? Oversee the development and management of departmental budgets, capital requirements- and expenditures, and staffing requirements.- ? Ensure customer satisfaction goals are obtained.- ? Ensure profit goals are attained.- ? Establish and maintain strong customer relationships through performance that result in- profitable recurring business plus providing the opportunities for growing into additional new- business.- ? Drive a siop (sales inventory and operations planning) process to provide resulting in- accurate forecasts of existing business, as well as new product introductions.- ? Manage company assets in support of profitability and return on assets (roa) goals.- ? Work closely with supply chain director to develop and implement initiatives to optimize cost- and delivery requirements.- ? Determine and manage departmental performance metrics.- ? Monitor headcount and material availability to ensure operations achieves maximum levels of- efficiency.- ? Support, dissemination and management of security procedures in support at plant- level of c-tpat policy / ensure plant compliance with c-tpat procedures- ? Prepares and maintain readiest for scheduled or unscheduled c-tpat validations by- the u.s. Cbp- ? Support the continuous improvement process by ensuring participation in quality teams,- reviewing and implementing engineering change orders (eco's), driving new product- introductions and following through on corrective action requests (car's).- ? Develop, review and modify operations' procedures as needed.- ? Work closely with hr to develop cost effective training programs.- ? Ensure linkages to central functions (hr, finance and is) to support operations' needs and the- company's business requirements.- ? Nurture an environment that promotes teamwork and continuous improvement.- ? Responsible for the cleanliness of work area and surrounding work space