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*key responsibilities*:- keep internal teams up to date on the current process being developed, as well as prevent any blockers - internal or external - are resolved to allow process development to continue.- keep documentation up to date for a project through its entire sdlc by gathering requirements and translating them to user stories on jira and test plans on confluence.- experience in quality assurance/testing of process's as well as creating test plans/test cases with related bug tickets where applicable.- manage scope creep alongside time for a project to maximize profitability and resource use; evaluate risks to project timelines and communicate to the appropriate team members.- lead communications between internal and external teams; act as a translator between client and internal technical teams, to offer a clear understanding from all involved parties.- support internal and external teams during the sdlc with effective documentation and notes; ensure the project goessmoothly and escalate as required to guarantee this.
make sure every stage is documented as per the documentation needs.- understand the clients needs and offer optimal resolution paths whilst working with senior level developers.- assist with project management tasks to work cohesively as a team to ensure smooth client delivery.
*requirements*:- 3-5 years experience.- technical background is a must - have knowledge of code/software development and its general functionalities (not the ability to code but a bonus!
)- ability to read code logically is a big bonus.- experience in an agile and fast paced environment.- excellent oral and written communication skills.- we don't micromanage and we trust our team to get the job done - so you must be able to work autonomously whilst reporting updates to your pm/lead as needed.- great relationship management skills - you'll be working with multiple clients and internal teams all the time so you'll need to be able to work with a lot of different personalities and people from different cultures.- organizational skills - project management, story management, scope management and most importantly time management!- requirements gathering and translating into proper user stories (as a, i want, so that).- experience with rpa technologies is preferred, but we can make it work if you have insight into what the technology is and can do.- ability to differentiate between the wants and needs of clients.- have thick skin - you're going to get constructive criticism internally and externally - be willing to grow!
*technical environment*:- *jira*: is a suite of agile work management solutions that powers collaboration across all teams from concept to customer.- *confluence*: is a team workspace where knowledge and collaboration meet.- *rpa*: is advanced automation software that gives everyone, from business users to advanced rpa developers