*order management analyst*:
- marketing & sales (ms)
- santa fe general office
*detalles del empleo*
who we are:
ford motor company was built on the belief that freedom of movement drives human progress.
it's a belief that has always fueled our passion to create great cars and trucks.
and today, it drives our commitment to become the world's most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently and freely.
to do this, we are investing in technology, and businesses focusing on micro-transit, commercial solutions for fleet customers, enhancing the vehicle ownership experience and developing the transportation mobility cloud, which will host mobility-related solutions.
- the role:
to provide customers with efficient vehicle order processing, scheduling and invoicing, while minimizing order-to-delivery (otd) cycle time.
our impact:
- review, coordinate and release orders to production sources
- identify order errors and work with appropriate activity to resolve build-ability issues
- point of contact for business unit and affiliate order inquiries
- proforma invoice creation
- manage order process exceptions
- facilitate actions regarding: order modifications & amendments, dealer and/or port diversions, and scheduling of orders, and system issues investigations
- manually coordinate the cancellation of orders
- investigate and solve issues related to orders being locked into a single status
- manually coordinate the spec changes & cancellation of orders
- manage cross-business unit and cross-production type (kd versus built-up) diversions
- manage inventory by ensuring all vehicles produced are invoiced prior to vehicle shipment
- coordinate and liaise with credit department, dealers, and business units to ensure financial policies and contract stipulations are followed and financial coverage is in place prior to vehicle shipment
- re-invoice dealer orders as required to support shipping and/or credit changes, diversions, and cov (certificate of origin) needs
- manual sales order creation when required
- report department order-to-delivery (otd) metrics
- manage dealer profiles in support of maintenance (audits), new dealer launches, and new source launches
- review all business objects weekly and required special reports
- coordinate and maintain all audit related documentation
what you'll need:
*language requirement*: this position will have daily interaction with documents, systems and business partners and customers all in english.
complete fluency in reading, writing and speaking english is mandatory.
- *primary skills required*:
- demonstrated capability to build and maintain good business relationships with diverse groups
- enjoys complexity, problem solving and issue resolution
- desirable systems knowledge & experience with: goals, conceps, vista/orbit, qad, gevis/navis/drin
*additional skills preferred*: experienced user in all ms office software, including word, excel and powerpoint.
- *experience required*: desired 3 to 5 years business analysis experience (in field / sales operations, or scheduling areas)
- company description:
- disclaimer:
ford motor company is an equal opportunity employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
fordmortor
*id.
de solicitud asignado automáticamente*
- 62414br
*nível idioma inglés*
- avanzado
*disponibilidad para viajar*
- no
*rotación de turnos*
- no
*tipo de contratación*
- gsr