*responsibilities*:
- help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- create competitive, custom quotes for customer order requests.
- act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
- complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.
to thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.
if this sounds like you, we'd love to chat.
be sure to tell us about your favorite t-shirt when you apply!
*job requirements*:
- true computer proficiency - you're a rockstar using a computer and navigating between systems
- bilingual - english with 80-90%+ proficiency.
- monday to friday.
- typing speed 60+ wpm minimum.
80+ wpm a plus.
- high attention to detail, organization, and multi tasking skills.
- ability to problem solve and think outside the box.
- ability to work within a fast-paced team environment.
- associates degree or higher.
- previous experience with custom manufacturing is preferred, but not required.
- knowledge of salesforce or crm experience a plus.
- inside sales experience a plus.
tipo de puesto: tiempo completo, medio tiempo
horario:
- diurno
- turno de 10 horas
educación:
- bachillerato terminado (deseable)
experiência:
- customer service: 2 años (deseable)
idioma:
- inglés (deseable)