.company descriptionetsy is the global marketplace for unique and creative goods.
we build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world.
as an etsy inc. employee, whether a team member of etsy, reverb, or depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and keeping commerce human.what's the role?We are looking for a policy enforcement manager to join the content compliance team within our broader trust & safety organization responsible for leading and coordinating team-wide projects related to content moderation.
this individual will be collaborating with a global cross-functional team consisting of policy, legal, product, analytics, among others.
this role requires the pairing of both tactical organization skills with a high level of critical thinking.
you can guide complex conversations, navigate ambiguity, and synthesize problems to drive sustainable and long-term solutions!This is a full-time position reporting to the team lead, marketplace safety - content compliance.
in addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at etsy.this role requires your presence in etsy's mexico city office once or twice per week depending on your proximity to the office.
candidates living within commutable distance of our mexico city office or in guadalajara may be the first to be considered.
learn more details about our work modes and workplace safety policies here.what's this team like at etsy?We are a multi-disciplinary team that plays a vital role in mitigating legal, regulatory, and content policy-related risks facing etsy's marketplace.what does the day-to-day look like?Find and develop opportunities to enhance the effectiveness of the team, including but not limited to opportunities to expand enforcement coverage, refine detective capability, and improve process efficiency.in partnership with the policy and the legal team, provide vision and thought-leadership to craft the strategy of refining and executing on regulatory response and compliance.act as a trusted point of contact for escalations and high-priority issues related to content moderation.proactively manage key project risks and blockers and escalate in a timely manner to plan mitigation and minimize impact to the business.oversee work with product and engineering partners to build and optimize automated detective controls that support robust enforcement.support content compliance's engagement with outsourcing partners and etsy's enablement teams, helping to ensure that workflows are operating efficiently and effectively.build a deep understanding of etsy's products and policies, and develop and implement strategies to scale