*job description*:
to be the main trust generator towards the customer,to be the leader of the entire problem solving process and to be the link between the customer's needs and the continental well-being.
To monitor the customer quality activities including system issues where he/she coordinates to the process owner to meet the customer's requirement, continuous improvement, visits with plant relevance, and audits with plant relevance.
Be the main customer contact and to communicate the customer requirements to the different business units representatives in the plant within all work disciplines.
To be the customer expert and to be always up-to-date on training and systems that the customer determines in quality discipline.