.a housekeeping supervisor will support all housekeeping and laundry operations including the development of the team members with in the group so to provide an exceptional experience for our guests.
*what will i be doing?
*a housekeeping supervisor, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent guest and member experience.
a housekeeping supervisor will also be required to assist the executive housekeeper/housekeeping manager and monitor standards.
specifically, you will be responsible for performing the following tasks to the highest standards:- assist with overseeing housekeeping/laundry operations- operate within departmental budgets through effective stock and cost controls and well managed schedules- support departmental targets and objectives, work schedules, budgets, and policies and procedures- ensure consistently high operating standards in every area of housekeeping and laundry, as identified by the hotel brand standards- perform routine inspections of all housekeeping areas and report any issues to the executive housekeeper- implement, effectively, all housekeeping policies and procedures including health and safety and security- monitor the appearance, standards, and performance of all housekeeping team members with an emphasis on training and team work- ensure team members have an up-to-date knowledge of all room categories and amenities- assist the executive housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers- ensure staffing levels cover business demands- ensure ongoing training to support the executive housekeeper- ensure communication meetings are conducted- manage staff performance issues in compliance with company policies and procedures- support managing, training and developing the team- deputise in absence of the executive housekeeper- provide excellent guest service- assist other departments wherever necessary*what are we looking for?
*a housekeeping supervisor serving hilton brands is always working on behalf of our guests and working with other team members