This position is the first impression our employees, guests, and clients have upon entering our office as they will sit at the reception desk, and requires a very punctual, professional, polite, and friendly personality. Duties include, but are not limited to:
- answer and delegate incoming phone calls
- point person for maintenance, shipping, supplies, equipment, errands, etc.
- manage front desk phone, faxes, mail, and packages
- assist with organizing and scheduling meetings as necessary
- organize office operations and procedures including:
o partnering with hr to maintain office policies as necessary
o assisting with all corporate certification audits
- submit work orders and schedule repairs for general office space and equipment
o coordinate with it department as necessary to maintain/repair office it equipment
- manage relationships with vendors, service providers, and landlord
- order, organize, and maintain office and breakroom supplies
- participate in planning and execution of events - lead planning and execution when necessary
- participate in budget planning, execution, and monitoring
day-to-day example:
- opening the office in the morning
o make sure all lights are on
o brew coffee if needed
o unload dishwasher if needed
o check phone system for any message left overnight
o walk around the office to make sure there are no dirty cups, glasses, etc. left on desks, and make sure all whiteboards are wiped clean (unless a message has been left to save the information)
- maintain office throughout the day
o greet all employees, guests, clients as they enter
- ensure each employee badges in
- ensure all visitors sign into the visitor register log
- inform relevant people when their guest(s) arrives
o answer phone and direct calls appropriately
o ensure all office supplies are stocked
o keep coffee brewed as appropriate for the number of people in the office
o assist with large meeting coordination including conference room reservations and catering orders as needed
- clear catering from room once team is finished, if appropriate
o notify maintenance of any issues
- closing office at the end of the day
o dump any coffee leftover from the day
o load dishwasher(s) with any cups left around office and start dishwasher(s)
o walk around office to ensure everything is picked up
*job segment*:front desk, consulting, administrative, service