*innovate to solve the world's most important challenges*:
*key responsibilities*
- processing returns
- report creation and customer portal management for assigned accounts
- administrative support
- order processing
- coordinate activities with caas for specific accounts
*you must have*
- high school diploma, or equivalent
- at least 1 year of experience in customer service
- strong problem solving, analytical and organizational skills.
- proficient written and verbal english skills.
- proficient excel
- goal-oriented, with the ability to handle multiple tasks.
- an ability to take initiative and work with limited direction
- customer service oriented
*we value*
- knowledge of erp systems (sap, microsiga, oracle, salesforce)
- technical knowledge
- an attention to detail
- a bias for action
- an ability to work in a team
- a commitment to discovering ways to improve service
*additional information*:
- * job id*:hrd232878
- * category*:customer experience
- * location*:av. Salvador nava martinez 3125,san luis potosi,san luis potosi,78260,mexico
- nonexempt