Remote senior business analyst project manager - crm
tipo home office, tiempo completo
our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling enterprises, associates, and society to rise.
they are a usd 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including fortune 500 companies. They focus on leveraging next-generation technologies, including 5g, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, on enabling end-to-end digital transformation for global customers.
our client is one of the fastest-growing brands and among the top 7 it service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 global 100 most sustainable corporations in the world by corporate knights.
we are currently searching for a remote senior business analyst & project manager - crm implementation:
responsibilities:
* coordinate activities related to the design, coding, testing, and deployment of new applications on the microsoft dynamics 365 platform, integrating microsoft and non-microsoft cloud solutions (e.g., office 365, power bi) to meet business requirements.
* collaborate with key stakeholders to understand business priorities and requirements, ensuring system functionality aligns with business needs.
* prioritize enhancement requests to improve application capabilities and support ongoing business-as-usual (bau) operations.
* work closely with the lead project manager, developers, and internal teams to ensure project rigor in planning, status reporting, and delivery of development cycles and small projects.
* implement best practices for user experience, platform configurations, license management, and business processes.
* identify potential gaps in functionality or processes and collaborate with stakeholders to develop and implement solutions.
* coordinate with engineers through the project life cycle, facilitating design, build, and delivery of application, infrastructure, and middleware components on an agreed timeline.
* liaise with developers to assess feasibility, estimate effort, and plan sprints.
* develop expertise in application functionality over time and coordinate occasional training sessions for end users.
requirements:
* bachelor’s degree in computer science, management of information systems, or related discipline.
* minimum of 3 years of business analyst experience with any crm platform.
* minimum of 3 years of crm support experience.
* minimum of 3 years of data analysis experience.
* proficiency in sql and relational databases.
* excellent analytical, problem-solving, decision-making, interpersonal, and communication skills.
* highly motivated, self-directed individual with strong project management skills and the ability to multi-task.
* knowledge of microsoft crm systems is a strong advantage.
* experience in crm or erp implementation or migration projects.
languages:
* advanced oral english.
* native spanish.
note:
* fully remote
if you meet these qualifications and are pursuing new challenges, start your application to join an award-winning employer.
explore all our job openings | sequoia career’s page:
salary: $10,000 - $11,000
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