Day-to-day responsibilities:
- single point of contact & escalation for assigned service line and/or location for administrative services
- supports executive committee / leadership (cxo level) with focus on specific services
- build expertise within specific service business lines to extend support to senior leadership.
- manage the request queue for the service line / location with the remote team
- utilizing the assigned assistants to process administrative requests/tasks within their scope while focusing on the smooth operations in the office
- provide constructive feedback received from other executive assistants and training support as needed to other assistants assigned to the business
- support in organizing marketing events, webinars and internal team social events
- full planning and organizing of client events
- dealing with all incoming and outgoing post
- maintenance of the client relationship management (crm) database
- support client needs, including billing, document management, engagement acceptance & set-up
- organize travel and produce travel itineraries where applicable
- full secretarial and ea support to the managing directors and wider team
- diary management
- any other tasks deemed necessary for the efficient running of the business
essential traits:
- previous experience of working with senior management and taking responsibility of projects
- advanced skills in word, excel and powerpoint
- experience in similar field, i.e.
financial services or accountancy
- fast thinking, proactive and confident working unsupervised using own initiative
- strong attention to detail and high levels of integrity
- clear, precise and professional written and verbal communication skills.
- ability to provide solutions to problems and resolve issues diplomatically.
- capable of assisting in creating new and better client education and reporting systems.
- capable of responding to stress in a fast-paced environment.
- ability to be self-motivated and productive working remotely.
- strong interpersonal skills and ability to quickly develop working relationships.
- affable and enthusiastic attitude towards teamwork
*about kroll*
- join the global leader in risk and financial advisory solutions—kroll.
with a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities.
as a part of one team, one kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights.
ready to build, protect, restore and maximize our clients' value?
your journey begins with kroll.
- kroll is committed to equal opportunity and diversity, and recruits people based on merit.