Req id:
ntt data services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.
We are currently seeking a cloud infra specialist: azure to join our team in mexico, méxico (mx:mex), mexico (mx).
Principal accountabilities:
- strong sme knowledge of microsoft azure, windows server
- sccm (system center configuration manager), and solarwinds
- design, deploy, and manage microsoft azure solutions, ensuring optimal performance, security, and scalability.
- support and optimize sccm for efficient software deployment, patch management, and system configuration across the organization.
- manage and enhance solarwinds for network monitoring, ensuring the reliability and performance of critical infrastructure components.
- work closely with it teams to streamline software deploy ment processes, system configurations, and compliance management using sccm.
- monitor and optimize solarwinds configurations to provide real:time visibility into network performance and health.
- stay informed about the latest developments in microsoft azure, sccm, and solarwinds, and apply best practices to enhance our it environment.
- participate in the evaluation and selection of new technologies to enhance the organizations endpoint management capabilities.
- knowledge of server and networking principles pertaining to enterprise environment
- performs maintenance on existing operating systems.
- evaluates, engineers, tests, recommends, and implements secure infrastructures.
- acts as a resource for system escalation issues.
- documents platform standards and processes for ongoing operations.
- gathers business requirements for system design and validates recommended solution for change management.
- schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
- performs root cause analysis on failed components and implements corrective measures.
- provides ongoing information to leadership, customers, and peers regarding enhancements, innovations, and solutions.
- responsible for following company specific systems engineering standards.
- executive support technical escalations.
- rca for high severity issue, crq deployments during weekends and holidays.
- on call support: shift for all required work and done during weekends.
- provide technical documentation and training to l1 and service desk.
- operation resource for internal and external projects.
Technical/professional requirements:
- prior experience with windows os (2008 : 2022), user administration, patch, iis log files, performance monitors and system services management, .net framework, sql server.
- knowledge of integrating to back:end systems including documentum is a plus.
- responsible for complex testing and analysis of all elements of the computer systems.
- analyzes and provides innovative solutions to system engineering and design projects.
- represents the organization in front of critical audiences such as clients/customers/vendors/executives.
- thorough understanding and management of customer business needs and expectations
- candidates must have exceptional customer service, problem solving, and communication skills.
- must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non:technical individuals.
- possess the ability to work independently with minimal management supervision and with a global team of engineers.
- strong team player with ability to work in a team and as individual contributor.
- strong organizational and documentation skills.
- fast learner, flexible and abl