*position summary*:*duties & responsibilities*:- primary interface between users and the vendor.- test all releases prior to deployment in production.business analyst- observe, model and document current processes and tools.- serve as the primary interface between the user and it.- work with the users to understand the business needs to ensure the solution meet those needs.- develop business cases including cost, roi and timeline to stakeholders for project approval.
(sr.)- architect solutions based on business needs, technology and budget.
(sr.) Project management- manage the it portion of the project and deliverables.
(sr.)- work with the team to determine project milestones and timeline.
(sr.)- manage complete projects to schedule, budget and pre-defined goals.
(sr.) User support- enforce the principle of least privilege for user access.- take ownership of advanced or chronic issues and facilitate the vendor solution.
(sr.) Other- adhere to and implement it best practices.- manage projects to schedule, budget and pre-defined goals.
(sr.)- manage it department purchases against opex and capex budget.
(sr.)- training and mentoring of other team members.
(sr.)*qualifications/knowledge/skills/abilities*:- technological skills including sql, windows application monitoring, process modeling tools*education*:- bachelor's degree in computer science or a related discipline, or equivalent certifications and experience.