Descripción y detalle de las actividades
review, validation and driver of customer complaints, supporting with investigation and performance of root cause analysis.
document each investigation thoroughly in accordance with procedures within complaint handling system.
investigate internal and scrap non-conformances and perform root cause analysis and capa utilizing proven tools to resolve quality, process, and product issues.
dqr sikorsky, engineering changes, vr, tech helps,
customer communication.
returns, ord's and dispositions and expedite containment to customers and interplants.
continuous improvement projects.
containment activities for all customer notifications.
internal auditor.
attendance of customer service requirements.
interpretation of customer engineering and validation.
q-pulse upload.
kpi to customers.
quality improvement initiatives.
must have knowledge in cnc process.