Descripción y detalle de las actividadesan it help desk technician provides technical support to users experiencing computer issues.
they are often the first point of contact for customers.
*responsibilities*:- manage and maintain it infrastructure at three sites: one in-person in rosarito, mexico, and two remote in california and canada.- manage and resolve technical support tickets.- coordinate with suppliers for the acquisition and maintenance of it equipment and services.- implement and monitor cybersecurity measures.- ensure the correct functioning of the company's networks and systems.experiência y requisitos- * experience*:*minimum 2 years in a similar role.- high level of english.- live in rosarito, santa fe or surroundings.- degree in informatics, computer sciences or related.- *technical skills*:- network management.- cyber security.- management of office and erp software.- *additional skills*:- ticket management.- supplier management.- sense of urgency.beneficios- utilidades garantizadas- servicios medicos en planta- transporte- comedor- transporte- caja de ahorro- bonos anuales- seguro de gastos médicos- comedorsolicita este puesto directamente a través de nuestro portalsolicitar*número de vacantes* 1*área* informática/sistemas/ti/programación/software*contrato* permanente*modalidad* presencial*turno* diurno*jornada* tiempo completo*horario*- tiempo completo- lunes a viernes*salario mensual neto* $40,000 - $48,000 mxn*estudios* carrera sin título*inglés*hablado: avanzado, escrito: avanzado*disponibilidad p. viajar* no