What you will dothe collections analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.how will you do it?-coordinate collections calls and emails for accounts that are past due-analyze risk comparing credit limit to open balance-minimize exposure for high-risk customers-identify disputes on accounts and turn over to resolver-finish daily collections tasks on collections erp.-send out welcome information for new accounts-fill out credit inquiries for customers-inactivate dormant accounts-prepare accounts for litigation team-prepare aging’s, send and reprint invoices-contact customers for remittance information for cash application purposes-prepare weekly reports of ar accounts and internal scalation with your team.-other duties as assignedwhat do we need? -advanced portuguese (mandatory)-intermediate english level (plus)-developed data analytic skills.-prior collections and risk assessment experience-demonstrated ability to carry out assignments to their completion-provide excellent customer service-ability to establish and maintain effective working relationships with employees and managers-proactively establish and maintain effective working team relationships with all support departments-proficient with microsoft office products including; word, excel, powerpoint, outlook, etc. “johnson controls does not request pregnancy or hiv testing as a requirement for admission, permanence or promotion”