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*what success looks like in this role*:- the transition manager is responsible for assuring the following actions take place in line with contract schedules.
these actions may be accomplished directly by the transition manager or through coordination of a transition team.- this role requires up to 60-80% travel.- deal on-boarding: - consults with bid management/account management and reviews project proposals, contracts and other documents to determine goals, time frames, funding limitations, and procedures for accomplishing project, staffing requirements and allotment of resources.
- conducts deal on-boarding sessions to assure that all stake-holders in the project, including the client, have a common understanding of the terms and conditions (including commercial, solution, pricing/costing and resources) of the project - coordinates to assure that all human resources activities occur to meet staffing requirements on service start date - develops and implements communication plans to address the total transition cycle and the initial steady state period.- resource management - validates that the level of staff proposed, the source of staff, and their skill levels are in line with the contractual, financial, and solution requirements - validates that all non-people resources required for service delivery are in line with contractual, financial and solution requirements and that procurement has a plan in place to procure these resources - produces a gap analysis related to resources and documents risks and contingency plans - assures all people and non-people resources are in place for steady state operations.- knowledge transfer - assures appropriate levels of due diligence and data gathering occur to allow for full validation of information and assumptions used in solution and proposal development.
this includes such actions as client interviews, site visits, business process reviews, and other methods as appropriate.- establish financial function - assure project accounting structures and budgets are in place - assure client billing processes and procedures are in place - has ownership and full accountability for the transition budget - develops and implements processes and procedures for variance/reporting, arc's /rrc's, change control account and other financial functions