Conducts fraud / theft / misconduct / policy violations / security related / workplace violence investigations, record analysis, interviewing and report writing, while providing guidance and working in conjunction with business partners to include human resources, operations, client solutions, quality assurance, and legal
- manage and prioritize a large and varied case load effectively and efficiently.
- enters, submits, and documents alorica security related incidents into internal case management system.
- leads and participates in employee witness and suspect interviews in relation to internal investigations.
- document and report all investigative activities within an electronic case management system.