*responsibilities*:
- provide erp support/troubleshooting.
- monitor tickets and prioritize appropriately.
- manage user accounts and access.
- engage with users to understand their issues and/or gather requirements.
- resolve issues, advise users, or escalate as appropriate.
- document issues, solutions and/or requirements.
- work with entire med is to assist on projects as needed.
*competencies*
- strong communication skills in english
- critical thinking
- analytical ability
- strong attention to detail and clear documentation
- appropriate escalation
- present information for decisions
- strong time management skills
tipo de puesto: tiempo completo
salario: $25,000.00 - $30,000.00 al mes
horario:
- turno de 8 horas
prestaciones:
- seguro de gastos médicos
- seguro de vida
- vales de despensa
experiência:
- erp systems: 2 años (obligatorio)
idioma:
- inglés (obligatorio)
lugar de trabajo: empleo remoto