Airswift is seeking a costumer service representative to work on a outsourced temporary contract (6 months with possibility of extension) in mexico city with a major chemical fabrication company.
job responsibilities
* execution of all customer service activities and processes for the company.
* management and execution of order, deliveries, billing and pricing related processes according to best practices.
* position interactions include systems, final customers, and internal stakeholders in order to ensure compliance with the company requirements and of the industries it serves to improve our value chain.
* key interface to all customers interactions for mexico.
* supports implementation and continuous improvement of customer service processes.
* reviews and update product database as needed in sap system for mexico
* reviews and update pricing database (including transfer pricing) as needed for mexico according to business and financial requirements to ensure correct invoicing
* supports customers inquiries for specific requirements, such as consignment inventories / jit deliveries and portals for asns generation.
job qualifications
* bachelor's degree in correlative area.
* experience in costumer service area.
* sap s4hana operations for customer service.
* multicultural experience.
* ms office (intermediate-advanced excel level).
* fluent spanish.
* advanced to fluent english.
about airswift
airswift serves as a strategic partner to our clients in stem industries. We offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries. With 800 employees in over 60 offices worldwide, 7,000 contractors and a candidate database of 1.5m specialists, our geographical reach and pool of available talent, experience and expertise is unmatched in the industry. We are proud to serve as a trusted advisor to clients looking to expand their operations internationally and offer employer of record services, payroll outsourcing, as well as hr consulting.