*frontier is a venture-backed startup based in san francisco, with a fully distributed team across the world.
*about our client*:a startup backed by y combinator and leading vcs in silicon valley.
we help restaurants and stores hire team members up to management roles using instagram-story like video clips.
their clients include applebee's, chick-fil-a, taco bell, grocery outlet, and more.
we're looking to grow our team of business consultants, responsible for managing our customer relationships.
*responsibilities*:- onboard new clients and work with them to develop goals- educate clients on the landed employer product and process and coach them through their recruiting efforts- create and closely monitor metrics to ensure we meet and exceed client expectations- interface with the customer-facing team to guide product decisions and priorities based on client feedback- work cross-functionally to drive strategic projects in operations, sales, marketing, hiring and customer experience- build playbooks and best practices to help us scale- develop a strong rapport and trust with our customers*requirements*:- have a bachelor's degree- have 1+ years of customer-facing experience- have excellent communication and organization skills- have a high sense of ownership and the ability to work autonomously- have high eq and enjoys forming connections with customers- can move quickly and adapt to ever-changing requirements in a high-pressure environment- are analytical and want to dive deep into the data and process- are thorough and drive projects to completion*target location*:- anywhere is latam: belize, costa rica, cuba, dominican republic, el salvador, guatemala, haiti, honduras, jamaica, mexico, nicaraqua, panama, argentina, bolivia, brazil, chile, colombia, ecuador, paraguay, peru, uruguay, venezuela*salary*:- it was not provided because it differs for each location*education*:- bachelor's (required)*experience*:- customer-facing: 1 year (required)