Supports the accounts receivable specialist located in our us corporate office by:*accounts receivable*:- posting customer payments after verifying transactions from the lock box andprocessing bank remittances.- ensuring the timely posting of payments, to keep the customer's recordsupdated and avoid trying to collect invoices already paid.- maintaining the proper documentation for audit/controls purposes.- verifying the validity of account discrepancies by timely contacting theapplicable sales or customer service departments.- resolving valid / authorized deductions after requesting and receiving either acredit memo or an authorization from the corporate finance director.- following established guidelines to review and update account status.- maintaining a log of payment promises and pertinent account details,scheduling follow-up communications with customers.- protecting the organization's value by keeping information confidential.
*collections*:- requesting and pursuing payment on delinquent accounts by communicationwith the customers in a very professional manner.- following established guidelines to review and update account statuses.- maintaining a log of payment promises and pertinent account details; schedules follow-up communication with account holder.- monitoring accounts receivable and cash receipt reports.- performing other related duties, as required.
*skills and qualifications*:- bilingual (english and spanish) with enough english fluency to contactcustomers over the phone to discuss the status of open past due invoices- experience with receivables and customer service preferred- experience with a financial software- basic excel knowledge- good rapport with customers- attention to detail, organization, and confidentiality- data entry skillstipo de puesto: tiempo completosalario: $12,000.00 - $17,000.00 al meshorario:- lunes a viernesprestaciones:- caja de ahorro- estacionamiento de la empresa- horarios flexibles- seguro de gastos médicos- servicio de comedor con descuento- trabajar desde casa- uniformes gratuitosexperiência:- gestión de cobranzas: 1 año (obligatorio)idioma:- inglés (obligatorio)