*technical product manager*
*
*role purpose.
*the technical product management job is accountable for enabling the technical development and run-time operation of products and services within a product group or a set of development teams.
functionally manage the team, being accountable for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective
*main activities*:
- work with product owners and devops teams, and responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services, or shared products/platforms/environments that are used/consumed by other devops teams
- accountable with the head of architecture (product)/product lead to review requirements from a testability perspective and formulate the non-functional testing strategy
- accountable together with security specialists or product owner to formulate the security testing strategy
- accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
- accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
- work with the product owner to ensure that work is de-constructed and translated into development activities across teams
- accountable for the creation and management of epics, backlog management and prioritisation across teams and for conformance to the it operating model with regards to agile and technology practices
- accountable for ensuring that all activities performed by teams adhere to the relevant service management standards, and high data quality exists in service management systems of record
- work with product owner & team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the devops team
- work with product owner & team to ensure that high levels of automation are implemented and maintained across the teams
- work with product owner & team to ensure that service levels are maintained and improved
- ensure the cost base for the products and services is managed in line with controls applied by the head of (product) technology and associated chief information officer (cio) function
- participate as part of the devops leadership team in ensuring consistent process and practice is maintained across the devops team
- accountable for ensuring that test strategies across devops activities are in place across teams for the products they support
- ensure that the product test strategy includes test automation, test data and environments - including virtual services
- establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
- keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc.
that are applicable
- ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
requirements
*requirements*:
- work with the product owner and team
- participate as part of the devops leadership team
- customer/stakeholder focus.
ability to build strong relationships with internal/external key stakeholders, cross functional it and global/local it teams
- good awareness of risk and compliance
- good communication in english language and team work skills to collaborate along with global colleagues
- ability to work proactively and under pressure
- operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards
- good understanding on it infrastructure technical platforms / technologies
- a track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
- strong knowledgement about the function and senior technical skills
- a wide knowledge of it development life cycle.
- framework practices and way of working such as agile methodology, safe, scrum.
- devops, automation processes and tools
- risk management framework
- sw architecture and design
- it infrastructure, platform and db management
- change management process
- mexico regulatory requirements in terms of products and services
hsbc is committed to building a culture where all employees are valued, respected and where their opinions count.
we want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, r