Sr enterprise vulnerability operations engineer
location: mx-df-mexico city-avenida antonio dovali jaime 70, mexico
company: baker hughes
baker hughes | we take energy forward - making it safer, cleaner, and more efficient for people and the planet.
as a sr enterprise vulnerability operations engineer, you will be responsible for:
* implementing and maintaining "industry leading" approaches/practices for enterprise patch management and deployment.
* working with and managing cross-functional teams to identify operational procedures and best practices in accordance with patch management strategy.
* ensuring overall service levels for server uptimes through patch management policies and standards.
* analyzing trend data to identify potential patch-related issues on various images and assisting teams in troubleshooting to implement any resolutions/improvements needed for proactive resolution.
* communicating patch management process and procedures, working practices, and changes to internal teams.
* updating and maintaining patch maintenance windows with application owners.
* developing automation scripts and programs to streamline manual patch operations and improve mean time to patch and first-time right metrics.
* providing technical support and consultation to internal teams as needed.
* performing architecture review, infrastructure design builds, maintenance, and support activities for microsoft intune, microsoft endpoint manager (mem), and wsus patching systems.
* assisting with the coordination of monthly windows patch deployments.
* defining and assessing patching service levels and success rates.
* maintaining ticket queues for new patching or change requests.
* supporting the determination of patches needed as well as implementation of corrective actions.
* applying information technology infrastructure library (itil) framework knowledge.
* escalating issues for resolution to appropriate teams when necessary.
* running compliance, server and workstations health reports as needed.
* analyzing qualys and brinqa reports to define vulnerabilities owners.
* cleaning up qualys reports from superseded patches.
* defining the strategy for managing the remediation and mitigations plans.
* classifying security patches, configuration changes, and third-party pathing software.
to be successful in this role, you will need:
qualifications
* bcs degree and 10+ years of experience with it.
* minimum 5 years’ experience with microsoft system center configuration manager and wsus in a multi-site, enterprise environment.
* 7+ years information technology or engineering or information systems, or related work experience.
* ability to communicate technical issues and translate into non-technical business reviews.
* willingness to work overtime and on weekends with short notice.
* available 24/7/365 excluding pre-approved exceptions.
desired characteristics:
* planning and deploying system center 2012 configuration manager.
* integrating mdm and cloud services with system center configuration manager.
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