Conducts service, repair and/or installation of products or it solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
diagnoses system failures and determines most cost-effective solution.
escalates complex issues to greater level of technical support or quality reporting system.
may develop new customer service/product agreements.
responds to customer support calls within an assigned territory.
*job requirements*:paquete officeexperiência con el sistema sap o oracleexperiência con crmexperiência previa en actividades relacionadas con el soporte y / o asistencia técnica y / o de producto.
*operating company*:ormco*about envista*:envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives.
envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services.
our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.
envista companies, including kavo, kerr, nobel biocare and ormco, partner with dental professionals to help them deliver the best possible patient care.