*responsibilities*
- work closely with the product owner to comprehend business strategies and user needs, serving as the product sme for the development team
- help define mvps and outline plans for delivering value using epics and features
- create and refine user stories independently based on sometimes ambiguous feature definitions
- identify and communicate technical and system integration strategies, tracking divisional dependencies
- collaborate with qa and development teams to develop test strategies and plans based on acceptance criteria
- support the delivery and implementation of features and capabilities ensuring alignment with user expectations
- investigate and troubleshoot production issues, resolving them directly or escalate when necessary
- perform impact analysis to aid in prioritization and expedite the definition and refinement of features and user stories
- monitor and measure the success of products and processes ensuring they meet compliance and risk policies
*requirements*:
- 5+ years of experience in business analysis
- at least 1 year of relevant leadership experience
- previous experience in developing and maintaining content within the bi tools tableau and power bi
- proficiency in writing and reviewing sql queries
- familiarity with salesforce integrations and administrative settings including power bi deployment
- knowledge of creating, maintaining, and sharing complex business flow diagrams
- troubleshooting skills with capability to investigate, resolve or escalate problems
- understanding of risk management, compliance policies, and procedures related to business processes
- b2 level of english or higher, with an emphasis on technical communication skills
*nice to have*
- experience in building and maintaining performance measures in tableau
- background in supporting legacy and cloud bi environments
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.