Description*main duties*:be the single point of contact to the customer for the large operations programs (100m+ program)comprising many operational towerssupport delivery leaders across countries in managing team performancebe able to drive the client teams to do change management to help push the process, people and toolstransformations*requirements*:+ 14 years of it experience in equivalent roles (as project managment and group projectmanager)good communication skillscloud knowledge (preferably)