Lead and coordinate quality team, identifying different needs as training, soft and hard skills to ensure high impact group.
to establish different strategies, rules, procedures and priorities to ensure quality compliance with each customer
requirements, guidelines described in international
standards such as iatf 16949 and vda and conformity of standards for new product launch defined by the continental plc.
enhance problem solving culture among
multidisciplinary teams for the monitoring, improvement
and control of customer complaints or internal issue found during dv & pv phases.
first customer escalation interface within continental on quality topics to align, negotiate and agree different measures.