About ncr voyixncr voyix corporation (nyse: vyx) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Ncr voyix is headquartered in atlanta, georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, ncr voyix transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led saas and services capabilities.about the rolein this dynamic role, you will engage directly with our clients, assisting in the implementation and support of our retail applications. Your efforts will be crucial in providing an exceptional customer experience and contributing to our ongoing success.as a senior technical consultant, you will assist our customers with the implementation and use of hardware & software products (i.e., point of sale, self-checkout), acting as a subject matter expert on technical capabilities and integrations with our software. Your knowledge of databases and web technologies will allow you to manage and implement our functional requirements that make our customers’ lives easier by leveraging our solutions. To our customers, you will be the expert of our software and teach them best practices (that we will train you on).what you will be doingwork with internal and external teams to successfully deploy ncr’s retail solution, including sw installation and configuration according to project design.design, build, and maintain google cloud platform (gcp) infrastructure and applications.create and maintain ci/cd pipelines for building, testing, and deploying applications.apply devsecops to secure release lifecycle and reduce application risk.provide sw maintenance service to clients to handle technical issues for ncr’s solution, including problem identification, troubleshooting & technical escalation.serve as escalation point for customer issues, prioritize issues for customer service project team.provide regular progress updates and reports, including project report, test report, and support service report, to the team and/or client and manage client’s satisfaction on ncr’s service.maintain test environments and conduct sit/uat with clients.work under the direction of senior sme or team leader as required.be on call when required and support customer call outs/escalations.stay current with industry publications.write documentation to describe customer operations, customer architecture, program development, logic, coding, and corrections.what we are looking forexperience working with change management processes (itil) and incident management systems (jira, servicenow).experience in a software company – preferred.devops experience building gcp infrastructure and applications.knowledge of configuration files like xml, json, yaml.proficiency in scripting (powershell preferable) and/or coding.experience with api integrations and web services.knowledge of ms windows pc & server, and basic network/storage products.experience with microsoft sql server, sql complex queries, tracing, etc.experience in analyzing log files and troubleshooting/resolving technical issues.5+ years of experience in an it-related field (preferably in any of the following: devops, programmer, system administration, or similar fields).experience in solving technical problems, and follow-through actions including documenting and sharing solutions.excellent consulting mindset and related soft skills.excellent communicator (business english proficient) with experience in a client-facing or consulting role.comfortable working collaboratively with local and offshore teams (flexibility to work within different time zones as required).desired skills:terraformsonarqubeautomation tools (ansible, chef, etc.)dockermanaged kubernetes service (gke, aks, ecs, etc.)jfrogkubernetes configurations - manage kubernetes manifests and deployment (helm, kustomize)programming experienceretail pos products/sw knowledge.experience working in retail crm.knowledge of linux os.eeo statementintegrated into our shared values is ncr voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Ncr voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at ncr voyix has an ongoing responsibility to respect and support a globally diverse environment.
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