*job summary*
the nmac am analyst is responsible for multiple back-office activities related to titles, citations, customer letters and other post-sales actions that could be initiated by customers. With a 48-hour work week, the analyst is expected to take on an assigned workflow and complete it to the highest quality.
*responsibilities*
- complete daily activities without carry over.
- maintain effective communication with your team and senior lead to receive improvement opportunities to work on.
- detect and propose improvements to processes and systems in use.
- maintain assigned quality and productivity indicators.
- be willing to seek new opportunities for personal development and adapt to changes that may arise due to the department's needs.
- the g08 analyst will be able to process most of the activities assigned to the department; except for activities related to citations, id theft and batches posting.
*requirements*:
- high school (mandatory) full bachelor's degree (preferred)
- proficiency in office as well as a good comfort level adapting to new computer systems.
- fluent english, written and verbally
*skills/competencies*:
- basic understanding of the auto finance industry.
- customer focus
- good grammar and communication skills
- proactive
- results oriented
- *nissan (nmex,nedm, nrfs, nrfm y anzen) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción (ni discriminación por género, identidad y/o expresión de género, orientación sexual, ) raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.*
- *nissan (nmex,nedm, nrfs, nrfm and anzen) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition*.
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