*job id*:177683*required travel*: minimal*managerial - no*location:*:mexico- guadalajara (amdocs site)*who are we?
*:*in one sentence*:the professional services specialist is a highly trained product expert responsible for end-to-end product deployment.
*what will your job look like?
*:- you will review the business and technical requirements with customers, providing solutions that best address the customer's needs.- you will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.- you will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.- you will install and configure products in internal labs (st), customer labs (uat/performance), and customer production environments.- you will create and deliver customized functional training to the customer as well as to other internal organizations.- you will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.- you will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.- you will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling.
*all you need is...*:- broad technical experience in sw and/ or hw engineering: scripting, configuration, tuning, networking and installation.- experience in communicating and negotiating with customer personnel and management, up to the cxo level.- extensive experience in development, including work in agile development environments.- progressive experience in delivering and/or supporting complex software solutions and service/ product implementations.- experience and knowledge of telco networks, platforms, standards and business processes.- bachelor degree (4 year program) in computer science, engineering or equivalent*why you will love this job*:*hy you will love this job?
*- you are great at end-to-end product deployment and working with customers and we have great products and large global customers.
what are you waiting for?
this job is for you!- you will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development- you will have the opportunity to work in multinational environment for the global market leader in its field*amdocs is an equal opportunity employer.
we welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce