.we currently have a career opportunity for a service delivery manager to join our team located in mexico.qualificationsbachelor's degree in computer science, information systems, or related fieldfamiliar with itsm tools, processes and reportingminimum 6 years of professional experience supporting technology solutionsproven track record of leadership roles delivering support solutionsleadership and team management experience with ability to provide strategic planning and oversightat least 5 years of experience in a professional services company, consulting firm, or agencyexperience leading customer workshop sessions to educate customers on the latest technology trends and best practicesproficient in authoring, editing and presenting technical documents and statements of workability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project membersengages with technical architects and technical staff to determine the most appropriate support model to meet business needsexperience working with globally distributed teamsadvance englishabout usperficient is a leading global digital consultancy.
we imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business.
with unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world's largest enterprises and biggest brands succeed.at perficient, we promise to challenge, champion, and celebrate our people.
you will experience a unique and collaborative culture that values every voice.
join our team, and you'll become part of something truly special.we believe in developing a workforce that is as diverse and inclusive as the clients we work with.
we're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.perficient, inc. proudly provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
this policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
perficient, inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans.
improper interference with the ability of perficient, inc. employees to perform their expected job duties is absolutely not tolerated