$ 13,800 mxn (monthly) with law benefits
degree in: technical support, systems, information technology, economics, administration, or similar.
25 years or older.
Intermediate english
at least 1 year of experience in:
- basic knowledge of php, java, (oop and web languages, as many as possible) (required).
- basic knowledge of itil and scrum (desirable).
- knowledge of database managers (required)
- knowledge of api and w
- customer service, not sales, document validator.
- knowledge e-commerce platform (payments with cards, cash and / or mobile payments through bank terminals.)
- management of software and customer service tools.
- management of the service system through tickets.
- management of customer service tools through chat.
- knowledge of incident management tools.
- process monitoring.
- basic office knowledge (required), intermediate excel (required).