Job type: 初级
location: mexico, ciudad de mexico
job id: 243517w
category: 财务
发布日期: 03/18/2025
杜邦的目标是通过必不可少的创新，推动世界繁荣发展。我们致力于那些最重要的事情。无论是为全球超过十亿的人提供洁净的水，还是为手机、电动车等日常生活中的科技产品生产必备材料，抑或是保护全球员工。探索世界顶尖人才选择在杜邦工作的众多原因。
职位描述
dupont latin america collections team has an opening position for an accounts receivable analyst located in punto polanco, mx. The accounts receivable analyst administers and coordinates assigned activities related to all aspects of collections between the company and our customers who are located mainly in brasil and latin america countries. Activities may include email and telephone contact with internal (customer service, credit assessment, sales and business) and external customers from brasil, mexico, argentina, and colombia, in order to maintain the given portfolio of accounts up to date, to prevent any order referral or disruption on our relationship with our customers. Ensures a good analysis of their portfolio to provide a good forecast of what will be collected by the end of the month so that management is aware of the numbers. Monitors customers performance to prevent any credit and collection issue that might affect our relationship with the business and customers. This position will also require a thorough understanding of and become actively involved in support of our customer service team and sales team to provide the most effective response when needed by managing a good follow up of their assigned portfolio.
主要职责
1. manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
2. manage a good relationship between customer service and the business and work as a team to solve any issues we might face with our requests to our customers.
3. proper reporting to the credit specialists, business consultants, and management, to record any issue we might have on collecting so we can escalate with the business for their assistance if needed.
4. accountable for providing specific reports and timely follow up to our internal control team in india for reconciliation purposes.
5. responsible for providing timely responses to our partners so issues might be timely solved.
6. support on providing evidence on requests as needed for any internal or external audits as requested by management.
7. develops competence by performing structured tasks or assignments.
8. requires social skills to understand and interact with others on the team.
9. receives significant instruction, guidance, and direction from more senior level roles.
10. uses prescribed guidelines to resolve standard problems.
最低要求
1. bachelor’s degree or equivalent required.
2. proven ability to build and maintain strong relationships with internal and external customers.
3. customer satisfaction oriented.
4. excellent interpersonal, spoken and written communication skills in english. Portuguese skills is a plus.
5. proven analytical skills (data analysis and interpretation).
6. multitasking and project management skills.
7. intermediate to high level of microsoft office.
8. sap knowledge preferably, if not we can train.
9. demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
杜邦是一家推崇机会均等的公司。我们对符合条件的求职者一视同仁，不会因其种族、肤色、宗教、信条、性别、性取向、性别认同、婚姻状况、国籍、年龄、退伍军人身份、残疾或或属于任何其他受保护阶层而区别对待。如果您需要借助合理的便利条件来搜索或申请职位，请访问我们的无障碍功能页面获取联系信息。
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