Responsibilities
- support infrastructure including switches, routers, wireless, optical connections and firewalls deployed in our campus networks
- monitor the performance and status of the network and security appliances
- interface with vendor support for release, maintenance, incidents
- interface to service operations & control for compliance and execution of global processes
- establish and maintain standards by supplying functional documentation, including diagramming, for cross training and support purposes as directed
- manage and report on uptime, availability, major and minor incidents and root causes.
*requirements*:
- good working knowledge of operations best practices and processes - incident, change, problem, release
- previous engagements with large program teams, service transition and acceptance
- experience of working in a globally distributed organization.
- 5 years experience managing and troubleshooting network and security appliances (i.e. Managing cisco security, ip network technologies)
*note*:bachelor degree is not required
tipo de puesto: por obra o tiempo determinado
duración del contrato: 12 meses
salario: $25,000.00 - $30,000.00 al mes
horario:
- turno de 8 horas
prestaciones:
- seguro de gastos médicos