Co-design, prepare and deliver kpis, helping commercial areas and sales organization to measure they performance interconnecting available data with a well-designed kpis strategy.
*main responsibilities*:1.
design and develop requested kpis from different areas / countries2.
define and implement initiatives to improve the information homologation and standardization3.
propose and implement new opportunities to obtain valuable information that can improve the customer experience.
*position challenges*:manage and coordinate several teams from different countries, cultures, backgrounds, and expectations.maintain a constantly evolving model with all project's information*qualifications*:fluent englishacademic background: analytics bachelor degree or similar, +2 years in digital adoption areas or similarareas of expertise: commercial, customer experience, process & it, analytics, digital toolstechnical skills required by role: software skills for data collection and presentation, advanced excel, statistical programming knowledge, ability to articulate data-driven decisions, ability to summarize and present data, well versed in the latest innovations and trends in the market related to data manipulation product and services.
sql / snowflake is a mustsoft skills: self-motivated, highly engaged, problem solving, motivated for digital technology, managing uncertainty, critical thinking, time management of projects and relationships.
*internal/external relations*:internal:- regional customer experience teams- regional and country data teams- global it team- global commercial development teamsexternal:- suppliers supporting projects and some commercial partners such as neoris and ibm*cemex diversity and inclusion statement*:at cemex, we recognize the diversity of the world in which we live and in which we do business.
we respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality.
we promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.