*call center agent*
*account overview*:
tech support account for telephone, home tv & internet service
main activities:
- troubleshooting technical issues
- recommendation and placing additional products & services to existing customers
- helping the customer on how their services & products work
- information about customer's monthly bill
main skills required are technical combined with "customer obsessed mindset", customer service methodology focused on offering the customer a warm, personalized and "solve with a sense of urgency" experience.
*benefits*:
- work on site
- weekly pay & productivity bonus
- paid training
- law benefits
- opportunities to growth in the company
*requirements*:
- excellent communication skills.
- high school.
- mexican documents.
tipo de puesto: tiempo completo, por tiempo indeterminado
salario: hasta $6,500.00 a la semana
horario:
- turno de 10 horas
- turno de 8 horas
prestaciones:
- apoyo para estudios
- caja de ahorro
- descuentos y precios preferenciales
- estacionamiento de la empresa
- servicio de comedor
- vales de despensa
tipos de compensaciones:
- bono de permanencia
- bono de productividad
- bono mensual