Job description
as a marketing representative in house, you will be responsible for servicing all in-house guests onsite and, at times, prior to arrival. You will offer the highest level of customer service to attract guests to attend the hilton grand vacation preview of the resort.
why team members like working with us?
we provide an exciting opportunity in a fast-growing company. Hilton grand vacations, a leading worldwide vacation ownership company, is expanding its operations in cabo and mexico. We offer competitive compensation plans, company benefits, and a team-focused culture that brings out the very best in you. We are looking for in house marketing agents to join our fast-growing operation.
we have an excellent training program and focus on work-life balance and your future. Bilingual skills are required; experience is preferred but not necessary. We are looking for customer service-focused individuals.
qualifications
to perform this role successfully, you must have the following minimum background and experiences:
* excellent interpersonal and communication skills.
* detail-oriented.
* computer proficiency in microsoft word, excel, and outlook.
* excellent customer service skills.
* proficient in time management; the ability to organize and manage multiple priorities.
* ability to take initiative and effectively adapt to changes.
* recognizes an emergency situation and takes appropriate action.
* able to establish and maintain cooperative working relationships.
* able to use sound judgment; work independently, with minimal supervision.
* strong analytical and problem-solving skills.
when you join hilton grand vacations, you join a group of team members dedicated to helping owners and guests around the world make every vacation they take a memorable one. Hilton grand vacations is a leading hotel property company that makes vacation dreams come true for our guests.
we are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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