Descripción y detalle de las actividades- process customer orders, expedites, pricing requests.- assists customers in project layouts as well as recommending the right solution.- interfaces with other departments and field sales representatives on a daily basis.- prepares general correspondence such as letters, quotes, reports, etc.- coordinates shipping and returned material issues.- customer account management for multiple customeraccounts in diverse markets.- the position is responsible for the customer accountmanagement to include order processing, inventorymanagement, pricing and accounts receivable.- daily interaction with the outside sales force, providingpricing and product availability information, workingtogether to meet customer needs and secure new business.- daily interaction with the plant production schedulingteams, managing customer requirements, andcommunicating customer quality concerns.- customer product technical support and product upselling.- position operates in a fast pace environment; the idealcontinuous improvement processes and methodologies tobe able counteract with solutions.- work with outside sales and business developmentmanagers on new and existing products to become productknowledgeable on accuride vast array of value addedproduct offerings in-order to better service the customersneeds.experiência y requisitos- drive, high initiative and aggressive.- communication skills, solid english verbal and written skills.- past knowledge of crm and lead gen systems - a plus.- bachelor's degree in business, engineering or related fields.- minimum 3 years of experience- english proficiency- customer service focused, must have good telephone,technical writing and communication skills.- multitasking is required daily along with good organizationalskills- entrepreneurial person who is business minded- self motivated- advanced pc skills in microsoft excel, word, powerpoint- advanced analytical skills, including the ability to prepare andanalyze databases and spreadsheets to make solid businessdecisions and recommendations to senior leadershipbeneficios- seguro de vida- fondo de ahorro- seguro de gastos médicos- servicios medicos en planta- comedor- guardería*número de vacantes* 1*área* ventas/comercial*contrato* permanente*modalidad* presencial*turno* diurno*jornada* tiempo completo*horario*- tiempo completo- lunes a viernes*estudios* carrera con título profesional*inglés*hablado: 90%%, escrito: 90%%*disponibilidad p. viajar* no