Job summary
the position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
candidate profile
education and experience
• 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area.
or
• 4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.
core work activities
building successful relationships that generate sales opportunities
• works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.
• develops relationships within community to strengthen and expand customer base for sales opportunities.
• manages and develops relationships with key internal and external stakeholders.
• provides accurate, complete and effective turnover to event management.
managing sales activities
• participates in sales calls with members of sales team to acquire new business and/or close on business.
• executes and supports the operational aspects of business booked (., generating proposal, writing contract, customer correspondence).
using knowledge of market trends and target customer information to maximize revenue
• identifies new business to achieve personal and location revenue goals.
• understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• closes the best opportunities for the location based on market conditions and location needs.
• gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
providing exceptional customer service
• supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• services our customers in order to grow share of the account.
• executes and supports the company’s customer service standards.
• provides excellent customer service consistent with the daily service basics of the company.
• sets a positive example for guest relations.
• interacts with guests to obtain feedback on product quality and service levels.
marriott international is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.