Location: mexico (remote)
position: service desk
responsibilities:
* monitor iis server jobs and ensure smooth operations.
* track and oversee database patching and upgrades.
* follow up and monitor emergency changes, maintenance, and mtp for changes.
* supervise production servers to ensure system stability.
* monitor grc jobs and ensure timely execution.
* track and follow up on crt tools for issue resolution.
requirements:
* experience in server and database monitoring.
* strong troubleshooting and follow-up skills.
* knowledge of iis, database patching, and production environment management.
* system access and rights management.
seniority level
mid-senior level
employment type
full-time
job function
information technology
industries
retail
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