*acsi's fast-growing team is in search of an operations manager to handle and assist a team that works with our many us-based clients.
we are looking for a profile who thrives in dynamic environments and has previous call center experience.
*responsibilities*:- long term planning to create initiatives that further the company's overall goals.- coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.- assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.- identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.- identifying opportunities to expand or shift course in order to take advantage of changes in the market.
*qualifications and skills*- big picture" thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data- interpersonal skills: you must communicate with both executives and staff employees in order to create and administer policy- a thorough understanding of financial and budgeting processes and principles, which allows to find areas for improvement- adaptability, to respond quickly to a shifting reality and adjust initiatives and priorities accordingly.
*on site position*tipo de puesto: tiempo completosalario: $6,000.00 - $10,000.00 a la semanahorario:- turno matutinoprestaciones:- opción a contrato indefinidoidioma:- inglés (obligatorio)