*gordian staffing, a new way of hr.
*
we focus on helping small and medium-sized enterprises in the united states and canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
*about our client*:
a company that provides a variety of building maintenance services for commercial and residential properties.
they are dedicated to keeping properties clean, safe, and well-maintained.
we are looking for a back office assistant to provide support in the following activities:
- handle calls from customers to schedule or request service quotes.
- creating and updating customer profiles and work orders for maintenance services.
- coordinating maintenance services.
- inputting data into spreadsheets and various platforms.
- assisting the billing department by answering customer questions and sending invoices.
- prepare and send customer reports to update work orders.
*work schedule*:
monday to friday
- _regular schedule:_ 9:00 a.m. to 6:00 p.m. Cst mx
- _during daylight saving_: 8:00 a.m. 5:00 p.m. Cst mx
*benefits*:
- competitive salary (according to experience)
- law benefits
- remote work
- work stability
- computer equipment
- major medical insurance
- christmas bonus of 30 days (aguinaldo)
- after the first 3 months, we add the following:_
- minor medical insurance (clinic may vary according to your city).
- food vouchers (10% of the gross salary).
- restaurant tickets.
- saving fund (8% of the gross salary).
*minimum requirements*
*must: advanced english (strong communication skills: writing and speaking).
*
- back-office experience (not call center).
- proficiency in managing computer operating systems.
- knowledge of crm platforms.
*skills*
- organized
- independent worker
- empathetic
- customer oriented
- attention to detail
pay: $16,000.00 - $19,000.00 per month
application question(s):
- where are you located?
- what are your salary expectations?
*experience*:
- back office: 1 year (preferred)
*language*:
- english (preferred)
work location: remote